Connect Anytime Anywhere

1000+ Customers

Accelerate communication capabilities

Magnetize more customers

Handle calls on the go

Cloud phone numbers allows you to place and take calls from anywhere

Assign and automate

Staying connected doesn’t have be hard, simply automate experiences via varied call routing strategies

Track performance and optimize ROI

Use valuable insights to improve impact of calls

Empower employees with actionable insights

Was the call answered ?

Analyze budget for offline and online campaigns that drive high-quality sales calls.

Is the caller a sales lead ?

Track responses of diverse marketing methods to maximize the value of calls?

Did the caller convert and why?

Identify the sales and advertising strategies that convert most prospects into customers.

Should the caller be retargeted?

Retarget callers with relevant ad campaigns on the basis of their call outcome to optimize ROI.

Whom to promptly call back?

Predict the periods of high call volumes and agent to meet the demand effectively.

How did an agent perform?

Find agents who close the most sales and who underperform to provide appropriate feedback and training.

Products

Check Out Exclusive Products

Office IVR

Elevate customer calling experience with Interactive Voice Response (IVR). It welcomes callers with tailored voice messages and automatically connects them to the right department.

Cloud Call Center

Enjoy advanced calling features along with a virtual number to call handling. This solution is ideal for companies requiring high-end call handling.

Messaging

Our WhatsApp messaging and SMS solutions can be used to connect with clients and customers, no matter whether they are in the world.

IVR Blast

Sending custom messages to the entire customer database become easy with IVR Blast. Not only does it help in sending bulk messages swiftly, it can also transfer calls to a live agent, if required.

IVR Blast

Voice Broadcasting

An IVR Blaster can be used for mass campaigns, telemarketing, reminders and more. They allow you to send custom messages to the entire customer database within a couple of clicks. Basically, IVR Blast implies to a blend of call blast and IVR service. It aids in customizing campaigns as per your business requirements, and reach a large number of people at once. IVR Blast is a robust and efficient communication tool, through which you can broadcast pre-recorded voice messages to multiple groups without much hassle or expense.

What We Do

Handle calls from office, home and more Places

Missed Call Routing

Connect with leads with a simple missed call, acquire feedback and improve conversions.

Welcome Sound Routing

This add-on feature of missed call routing allows you to boost user interaction and experience with custom greetings.

Direct Trigger Routing

With this feature, a caller dialing your IVR number will get connected directly to a company representative, making them feel valued by your business.

Voice Mail

Callers can leave recorded voice messages for the business, in case their call is not attended, so that the company executives can get back to them in time.

AM2PM Support

I surely do recommend the services of Express IVR. Their team has been a huge help. They understood our pain points, were collaborative in their approach and provided us with the needed assistance- New Axis Cloud Tech Pvt Ltd

Ankit Kapoor

Director

Grande Victoire Technology

While I have been their customers for just a month, Express IVR team as really impressed me with their dedication and innovation. Not only their products are feature packed, but their team is also always open to feedback and listens to my concerns. . – ChocoSmooche

ChocoSmooche

Express IVR team is extremely talented and you can especially depend on them for Office IVR solution- Grande Victoire Technology

New Axis Cloud Tech Pvt Ltd

Being in business 24×7, having experts in the cloud telephony field was extremely vital for us. Express IVR team helped making our operations active and smooth. Their Cloud Call Center solutions are extremely helpful – Ankit Kapoor, Director, AM2PM Support.