SMS
SMS Marketing
Organizations of all types and sizes, starting from major ecommerce brands to SMBs, search for cost-effective ways to connect with their target audience. While options for customer communications available today are many, SMS still reigns supreme. Due to the expansive reach of text messages, it is a well-suited communication tool for any business. SMS marketing can especially be ideal for communicating time-sensitive discounts, updates, and alerts. This communication channel can also be used for sending transactional messages.
SMS marketing solutions through Express IVR will allow you to:
SMS marketing solutions through Express IVR will allow you to:
- Send Bulk Messages swiftly
- Enjoy a direct line to the customer
- Personalize every message with custom fields to improve engagement
- Schedule messages to be sent at a later date
- Use templates to save time while sending messages
- Track message delivery and assess engagement
- Integrate email marketing strategy with other services and applications
- Include dynamic content in text messages
WhatsApp Marketing
WhatsApp is currently the most used messaging app in the world, and hence it makes sense for any business to use this communication channel to connect with the customers. After all, there are high odds that a large portion of your target audience already uses this app. With WhatsApp, you can effectively improve your marketing opportunities, expand your brand reach, and provide seamless customer support. It is an impactful, dynamic, and flexible marketing channel through which you can get in touch with your customers on a personal level. WhatsApp Business API has especially been designed for large-scale companies, and equips them with the capability to communicate with customers across the world in a secure and dependable manner.
What is the difference between WhatsApp Business API and WhatsApp Business?
WhatsApp Business is designed for individual and small business owners, WhatsApp Business API is tailored to cater to the communication needs of medium to large businesses with large message volumes. Both of these options make it simple for a business to interact with customers by providing tools for sorting and automating messages.
Is it possible to send a message to 10000 contacts on WhatsApp?
Yes. You simply have to open WhatsApp> go to Menu > New Broadcast List. Then add all of the contacts you want to send the message to, and ultimately send the message.
Is WhatsApp Business API useful?
Yes. WhatsApp Business API allows you to send timely alerts and notifications, automate customer support functions, share important business information like address, website, email address, and so. On the whole, it would help in boosting the equity and recall value of your brand.
What is the cost of using WhatsApp Business API?
The cost of WhatsApp Business API for your business will depend on multiple factors. Get in touch with us for an estimate.
