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What is a virtual number?

A virtual number is a phone or mobile number that is based on the cloud rather than being locked down to a certain phone or SIM card. With it, you can make and receive calls from any part of the world. People calling the number wouldn’t know that they are calling a virtual number, as it looks like any standard phone number.

Make calls across the world without a hassle.

Connect sales and support teams on a single virtual number to manage large call volumes.

Effectively track the ROI of diverse marketing campaigns by using a distinctive virtual number for each campaign.

Use your virtual number instantly to make outbound calls or answer incoming calls via any device: desktop, laptop, tablet, or smartphone.

Make use of a variety of business features like call recording, call reports, call tracking, call forwarding, custom greetings, and more.

A virtual number through Express IVR is way more than a simple phone number. It allows you to benefit from a range of powerful calling tools that help your support and sales teams to automate tasks, improve performance and interact better with prospects and customers. With a virtual number, your business can level-up its customer calling experience, generate superior sales and enhance customer loyalty

Features

Centralized business number

Enable multiple agents, teams, and departments to use a single virtual phone number, for making and receiving unlimited business.

Call routing

Customer conversations are automatically recorded and stored on cloud for future purpose.

IVR greeting

Start off your calls on the right foot and show your professionalism by using a customized voice greeting.

Call reports

Check the number of attended, missed, and outgoing calls by each team, agent and department, to monitor their performance.

Call routing

Customer conversations would be recorded and stored on cloud for future purposes.

Timely follow-up

Get timely notifications of missed customer calls to ensure effective follow up that helps improve customer loyalty and trust.

Toll Free Number

Get an 1800 toll free number within minutes through Express IVR

Earn customer loyalty and add more credibility to your business by buying a toll free number. It would improve your callback rates and make it simpler for customers to connect with your business.

Toll Free Number by Express IVR

Toll free number can grow your business

Toll-free numbers allow callers to reach you without being charged. People are way more likely to be encouraged to get in touch with your business when they don’t have to pay. As a result, you’ll get more calls from customers and prospects, and ultimately improve conversions and revenue.

 All customers prefer to call businesses on their toll free number.

 Show your customers that you truly care about them by enabling them to contact you at zero-costs.

 Toll free number provides a convenient way of handling customer calls.

 IVR menu allows the toll free number to be used also used as a virtual receptionist, providing improved ease to your customers.

 Toll-free number allows your clients and customers call you free of charge, anywhere and anytime.

Advertisements with a toll free number get more attention and would help you to elevate your brand recognition. Through Express IVR you get an 1800 toll free number within 5 minutes.

Missed Call Services

Upgrade your brand image with missed call solution for your customers

Do away with tedious tasks of filling out a lengthy feedback form, and simply as the customers to give a missed call. You can even organize surveys, quick polls and contents without any cost to the caller with missed call services. Companies that promote their brand through a missed call number have higher chances of earning customer trust and being perceived as a reputed business. Both large, well-established businesses and SMBs can benefit from missed call services.

Run marketing campaigns and collect leads affordably

Missed call service is a swift and budget-friendly medium for collecting customer responses and generating relevant leads. In fact, every missed call can allow you to collect a high-quality lead. Having a professional helpline number has become necessary for all brands in the contemporary, competitive business landscape. With missed call services, they can make easier for customers to get in touch with them, and keep them engaged. No matter a business type or size, it can surely benefit from missed call services.

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