About Express IVR Inbound and Outbound Call Center Software

Providing cloud solutions that simplifies communications

This is Why We Do it

Express IVR

Regardless of your specific business requirements, we at Express IVR have a complete communications solution for you. “Express IVR” Brand was established in 2021 under SMS Cloud Technologies Pvt Ltd. It is a robust open cloud voice communication platform in India that puts emphasis on redefining business communication with the assistance of cutting-edge cloud-based telephony solutions. Express IVR caters to businesses of all types and sizes, ranging from flourishing startups to well-established brands. Their integrated products and solutions are specifically designed to meet varied business requirements. Express IVR goes a long way in enabling companies to elevate customer experience, level-up revenue growth and rationalize expenses.

Partner with Express IVR to improve your business communication and productivity

This is How We Do It

Confidentiality

We always prioritize client data security above all. Hence, have proper security technologies in place to mitigate the risk of security breaches that might disrupt business activities.

Continuous Improvement

Express IVR has the capacity to effectively support Global business expansion, even with localized functionalities. Our futuristic products can easily integrate the existing CRM solutions and facilitate the continuous improvement of your business.

Professionalism

Our team comprises of qualified and talented professionals who try their best to deliver the best-in-class solutions and dedicated service to each client.

Client Focus

Our team believes that each and every incoming call can be an important lead for a business, and hence they need to make the best use of the opportunity by adopting next-generation Hybrid-IVR architecture from Express IVR.

Adaptability

With Express IVR products, the adaptability of a user to communicate and collaborate can improve by making sure that they get access to the right people at the right time, no matter the communication resources used by them.

On-Time DeliveryOn-Time Delivery

Clients can always trust us for on-time delivery. We maintain a customer-first approach, and always try to deliver on time.

Express IVR generated 2x more online sales in 2021.

With our smart strategies, design, and planning, Express IVR build brand identities that directly connect with your brand. We then fine-tune the operation plan as per your needs to help your business to grow and prosper.

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WHO WE ARE

Our Amazing Team

Alex Martinez Chief Designer

Erik Genie Chief Designer

Phoebe Arla Chief Designer

Claudia Arla Chief Designer