Features

IVR Journey

Direct Trigger

Missed Call Routing

Welcome Sound Routing

DTMF Routing

Voice Mail Routing

Missed Call Routing

Generate better leads at no costs and connect with prospects with simple missed calls.

Welcome Sound Routing

Welcome your customers with warm, customized greetings to improve their experience.

Direct Trigger Routing

Simplify the customer call process and cut down long wait times, by enabling them to reach the relevant company representatives at once.

Multi-Level Routing

Get connected with callers at multiple levels to improve their satisfaction levels.

Voice Mail

Get recorded voice messages by callers for the calls not attended.

Multi Language Routing

Give callers the benefit of listening to pre-recorded messages in their native language.

Call Flow Platform

IVR journey

Call Routing

Office Time Schedule

Click to Call

In Call Transfer

IVR Journey

Make use of intuitive and dynamic IVR scenarios in which callers benefit from your robust customer support system. With our solutions, you can develop complex IVR flows in a jiffy.

Call Routing

Make use of transfer options like sequential, random and round robin routing to stay connected with callers effortlessly.

Office Time Schedule

Create an accurate work structure and schedule for the members to steer clear of any confusion and misunderstandings.

Click To Call

Provide members with the facility to directly call from the platform on caller mobile numbers and instantly patch with company executives.

In Call Transfer

With this feature an existing active call can be diverted to another number just by the use of the transfer button. This feature is useful in cutting down vital caller calls churn ratio.

Call Attributes

Custom Template & Sender id

SMS & Email Notifications

Lead Manager

Call Analytics

Security & Activity

Simplifying call routing, without needing a landline

Route By Caller Location

Route By Marketing Source

Route By Time of Day

Route By IVR Response

Route By Day of Week

Route By Agent Expertise

Custom template and sender ID

With us, you can setup pre-made email templates, audio clips and SMS that can be later used in the IVR journey with the desired sender id.

SMS and Email Notifications

You can manage tasks of sending or stopping email/SMS auto push on the number of the callers, receivers or configured email ids.

Lead Manager

Promptly assign a caller response to potential lead with expressivr panel, along with comments, follow-up dates, status of the seriousness of issue, and more.

Call Analytics

Effectively analyze the incoming and outgoing calls of your business, and deliver valuable analysis on the basis of sales and admin requirements.

Security and Activity

Competently secure your account with measures like two-way authentication, IP restrictions or security questions to stay protected from password hacking attempts.

Automated Voice Broadcasting Services

Auto Survey

Auto Reminder

DTMF Response Capture

Broadcast Scheduling

Your Website

Facebook & Banner Ads

Search Engine

Helping Businesses

We help businesses to track everything from A to Z at customer service.

Hotels & Resorts

Call Centers

Offices

Features

Flexible cost-effective approach to deliver voice otp, alerts, appointment reminders, phone surveys

Auto Survey

make use of our bulk auto survey and individual feedback survey feature to collected valuable feedback from your customers and analyze their satisfaction levels.

Auto Reminder

Enjoy full control on bulk voice broadcasting scheduling, like scheduling push time, when to voice broadcast, and when to pause the planned campaign

Broadcast Scheduling

Get complete control on Bulk Voice broadcast scheduling like when to voice broadcast, scheduling push time and when to pause your planned broadcast campaign.

DTMF Response Capture

Provide outbound IVR recipients with the option to get transferred though Multi-level response captures system that collects caller details on the basis of responses.