Automated Voice Broadcasting - IVR Blast
Send custom messages to complete customer databases with a few clicks, and avoid wasting precious agent time.
With IVR voice broadcasting, you can share valuable information with a large number of customers almost instantly. It allows you to relay messages, collect customer feedback or even transfer calls to a live agent, if necessary. No matter whether you are notifying clients of changes or sending an urgent alert, IVR blaster would be your perfect partner.
Surveys
Calls can have a better response than mediums like SMS and surveys when it comes to large-scale market research surveys. IVR blaster provides an engaging way to get customer feedback on a product or service or survey user groups. You may collect inputs via NPL, call recordings, or DTMF.
Announcements:
IVR call blasts can be scheduled to keep your customers informed whenever you have a new product launch, special offers, discounts, and more.
Reminder
Remind the customers about appointments, bookings, payments, and more through the auto reminder voice notification feature.
Call reports
Our IVR blaster provides export reports of calls made in a particular time duration. You can use these insights to further improve and hone your customer communication strategy.
Qualifying Leads
IVR Blaster is an easy-to-use tool to inform your existing database about new services or products. Calls can be transferred to live agents in case the prospect expresses interest, improving your conversion rates.
Emergency Notifications
Through IVR Blaster, you can send urgent messages instantly during outages, sudden holidays, and emergencies.
How Businesses Use Our IVR Blaster
- Benefits
IVR blaster provides a perfect blend of call blasts and IVR services. It is a robust communication tool that helps pre-recorded voice messages to be broadcasted to distinctive groups automatically.
Conversational IVR
Through conversational IVR you can cut down operational expenses while optimizing customer engagement. Make each call count by taking consumer experience to the next level via personalized automated calls.
DTMF Response Capture:
Provide outbound IVR recipients the options to be transferred through a Multi-level response capture system that allows caller information to be collected based on responses.
Increased productivity
With just a couple of clicks, IVR Blaster enables you to connect with a large audience effortlessly.
Broadcast Scheduling
Elevate your operational efficiency and get complete control of Bulk Voice broadcast scheduling with our IVR blaster. It makes determining when to broadcast or pause the planned broadcast campaign, as well as scheduling push time , absolutely hassle-free.